Disclaimer

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Any changes to this Website Privacy Statement will be posted on the Website, so you are encouraged to check this Website Privacy Statement from time to time. Any information collected under this current Website Privacy Statement will be handled in accordance with this Website Privacy Statement. After the changes take effect, all new information collected, if any, will be subject to the revised Website Privacy Statement.

Waterways is committed to protecting the privacy of your Personal Information and fully complying with the Commonwealth Privacy Act 1988.

Information collected
The information about you which this Website may collect includes:

• information collected when you register or update an online profile, which may include Personal Information such as your name and contact details;
• the content of electronic forms you submit via this Website, requesting us to provide services or information, or take actions;
• any pages you view whilst logged in to this Website;
• any messages or comments you submit via this Website, which may include Personal Information such as name, email address and telephone number.

You may browse some information-only areas of this Website without providing any personal information; however, it may not be possible for you to access the full range of services through this Website without providing the information outlined above.

In common with many commercial websites Waterways may also collect aggregated information that tells it about visitors to this Website but not the identity of those visitors. For example, Waterways may collect information about the date, time and duration of visits and which pages of this Website are most commonly accessed. This information is used by Waterways to help to administer and improve the Website.

Waterways’ service provider makes a record of each visit and logs the following information for statistical purposes – the user’s server address, the user's top-level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except to conform with the law.

This website does not use any third party ‘cookies’ (small text files which are placed on your hard drive by some websites to store information).

Use and disclosure of information
Waterways collects personal information to help in the provision of products and services requested by individuals. Related purposes for which personal information may be used include:

• providing you with information relating to the Waterways development or promotional details about products and services, unless you have previously advised Waterways that you do not wish to be contacted for those purposes;
• keeping new owners up-to-date with developments at the Waterways site;
• research (including market research), planning, product and service development, security and testing;
• the operations, administration, development or enhancement of this Website;
• where Waterways suspects that fraud or unlawful activity has been, is being or may be engaged in; and
• obtaining feedback from visitors and interested persons.

For these reasons, Waterways may disclose such personal information to the Managing Agent of the Development, Oliver Hume (Australia) Pty Ltd, ABN 67 068 318 712. Lot owners information is passed onto the Owners Corporation. Waterways may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect it to be used.

Security
Waterways uses a number of mechanisms to protect the security and integrity of personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. Waterways cannot ensure or warrant the security of any information transmitted to it and individuals do so at their own risk. A username and password may be essential for you to use some sections of this Website. For your own protection, Waterways requires you to keep these confidential and to change your password regularly (if required).

How Waterways handles email and "Contact us" messages
Waterways may preserve the content of any email or "Contact us" or other electronic message that it receives. Any personal information contained in those messages will only be used or disclosed in ways set out in this Website Privacy Statement. The message content may be monitored by Waterways service providers or employees for purposes including compliance auditing and maintenance or where email abuse is suspected.

Contact Details
If you have any questions or feedback about privacy, wish to make a query about your personal information or to make a complaint about the way in which your personal information has been handled by Waterways, you may contact The Privacy Officer as set out below:

Email: secretary@waterways.com.au Phone:  03 9798 4044 Mail: The Secretary, Waterways Owners Corporation PO Box 711, Waterways VIC 3195.